Partner terms

Surfup is operated by Noja Ventures LLC, a company licensed in Sharjah Media City (Shams) Free Zone, United Arab Emirates under licence number 2644471.01. Where these terms say “we” they mean that company. Where they say “you” or “partner” they mean the business we have approved to receive referred implementation work, for the vertical and city we approved you for.

A client who asks us to get a fix done for them, rather than doing it themselves, is matched to a partner by vertical and city and the brief is sent to you. You decide whether to take it on and you contract with that client directly for the implementation work itself; we are not a party to that contract and do not warrant your work to the client.

We may match the same brief to more than one partner, or to none, if nobody approved for that vertical and city is available. Being approved as a partner is not a guarantee of referral volume.

You owe us a referral fee, a percentage of what the client pays you for the referred work, set when we approve you as a partner. The fee is tracked against the referral from the point you accept it and is owed once you have been paid by the client, whether that is on completion or in instalments.

We invoice the fee owed; it is due on the terms stated on that invoice. We may suspend sending you further referrals, without ending the wider partner or agency relationship, if a fee invoice goes unpaid past its due date.

Reports, PDFs and order emails for checks you buy through the agency program carry your logo, your colours and your sender name instead of ours, the same as for any agency. The referral itself is not white-labelled: we tell the client which partner we matched them to, since they are about to start a separate contract with you.

The brief we send you — what the client wants done, and the facts needed to do it — belongs to the client. You may use it only to quote and carry out the referred work, not for any other purpose, and you are responsible for handling it the way you would any client’s confidential information.

If the client later buys an agency-wholesale check through you, that order’s data is covered by the agency terms’ client data clause, not this one.

Every report, fix recommendation and piece of copy we produce, for a referred client exactly as for any other, is written by our models and approved by whoever approves it before it is delivered. No Surfup staff member or contractor reviews, edits or signs off on the content of an individual report. The implementation work itself is yours, done under your own standards, and we make no claim about it one way or the other.

We give the matching service with reasonable skill and care. We do not exclude liability for fraud, or for anything that cannot be excluded under the law that applies.

Beyond that, our total liability for any claim connected to a referral is limited to the referral fee paid on that referral in the twelve months before the claim. We are not liable for the quality of the implementation work, which is between you and the client, or for lost profit, business or opportunity on either side of that contract.

Either of us may stop the referral relationship at any time, in writing, without ending your underlying agency status. Ending it does not affect a referral already accepted: the fee on it is still owed on completion.

We may suspend or end referrals immediately if you misrepresent Surfup or the client to either party, subcontract referred work without the client’s agreement, or use a referral for anything unlawful.

The terms that apply to a referral are the ones published when you accepted it. We may change these terms for future referrals; the date at the top says when they last changed.

These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Sharjah, and the courts there have jurisdiction.

Our agency terms, regular terms of service and privacy notice apply alongside this page.